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Coral Wave Email Retirement

ACTION REQUIRED: Important Message for All Coral Wave Email Subscribers

After many years we have made the difficult decision to end Coral Wave email operations for all CoralWave accounts effective June 6th, 2022.  After this date we will no longer offer, nor support, email services for these accounts.  All email account information including emails, address books, calendars, notes, etc. will be permanently removed from our servers and will no longer be available.  Emails sent to Coral Wave email addresses will not be deliverable. Prior to the shutdown date of June 6th 2022 we recommend you do the following:

  1. If you do not have an alternate email address to use, create a new email account on a different service. Premium email services (such as Gmail and Mail.com), are available at no cost and offer an array of functionalities, including the ability to create multiple email addresses, abundant storage space, and a wide variety of tools. To create an email account with one of these free providers, visit:

                   Gmail: (google.com/gmail)

                 Mail: https://www.mail.com/mail/

  1. Notify your contacts that your email address will be changing and CoralWave will no longer be available.  After this date emails sent to CoralWave addresses will not be deliverable, nor will they be forwarded.   An easy way to do this is to set up an “Out of Office Message” which you can turn on with a custom message to automatically notify anyone that emails you of the upcoming change in email address.  For instructions on how to set this up, click here: LINK
  1. Update any 3rd party sites that might use CoralWave email address with your new email address.  For instance if you use your CoralWave email address as your recovery email for Facebook, etc, make sure you update these sites with a new email address prior to May 30th, 2022.
  1. Save and forward your emails, and contacts over to your new email provider prior to June 6th 2022.  Any emails left on our Coral Wave servers will be permanently deleted on June6th t , 2022, and will not be recoverable.  We recommend you migrate all emails and/or contacts that you want to save prior to this date. 
  1. Please feel free to contact our dedicated Coral Wave Helpdesk at 603-WAVE to request assistance with saving and migrating your emails to a new email server. Our helpdesk will be available from Monday March 7th – June 5th 2022, Monday – Saturday between the hours of 8AM – 8PM.

We understand this is a significant change, and have provided one-on-one support to assist you with making alternate email arrangements and to retrieve any historical email information you see fit as we focus focus our energies in providing you with the best in Internet, Voice and TV experiences.

We regret any inconvenience this change may cause.

Frequently Asked Questions

We continue to evaluate our product offerings and streamline how you manage services with us, we realized that there are more capable email platforms available and many of our customers have expressed the need for a more robust email offering than what CoralWave currently provides. As a result, we made a decision to leave the email business and focus our energies in providing you with the best in Internet, Voice and TV experiences.

REV will discontinue offering email service on June 6th, 2022

REV will continue to be the market-leader in providing fast and reliable broadband internet services in The Bahamas. We are simply retiring our email offering.

If you are not able to follow our tutorials and video links, our dedicated help desk is available to assist you with saving and migrating your account information. Our help desk is available Monday – Friday, 8AM – 8PM via 603-WAVE. Our agents are also available via email at coralwavesupport@cablebahamas.com.

Once the Coral Wave Service is discontinued on June 6th, your emails will no longer be recoverable. However, if you wish to keep your emails, you can contact our help desk or follow the steps below for migrating them to another service.
Import into Mac Mail – IMPORT TO MAC MAIL
Import into Windows Mail – IMPORT TO WINDOWS MAIL

Alternative email providers include Gmail and Mail.com. 
Live.com – How to create a mail account –  Click HERE
Gmail – How to create a gmail account – Click HERE

Premium email services (Gmail and Mail.com), are available at no cost and offer a vast array of functionality, including the ability to create multiple email addresses, abundant storage space, and a wide variety of email management tools. Additionally, these services are portable, meaning you can keep your email address should you ever move out of REV’s service area.

The CoralWave email platform will be discontinued for all customers.

The choice is yours there are several options online but Gmail and Microsoft live are the most popular free options.

Once the name is available on the email provider you choose, however as these services are available worldwide, it is possible your existing name/email address may already be taken.

You won’t be able to add it to your new email account however you can add it to your outlook client. Instructions are at this link HERE

Our dedicated Help Desk is available Monday – Saturday 8am -8pm
at 603-WAVE or coralwavesupport@cablebahamas.com

Once the name is available on the email provider you choose, however as these services are available worldwide, it is possible your existing name/email address may already be taken.

Your emails cannot be transferred, however they can be downloaded to an outlook mail client. The download process time depends on how many emails you have and the process it takes you to transfer.

Once the service becomes unavailable on June 6th, 2022, your contacts will be lost. In order to avoid losing your contacts please export your contacts and import them to an outlook mail client. The instructions are at:

During the transitional period, you can set up and auto-reply using the following instructions. Click HERE to see the instructions. 

Confused about something? Or just need to chat through your options? We’re right here.

Call us 242-300-2200
Effective January 31st, the REV Pay Center located at Solomon's Old Trail Rd will close permanently. You may visit any ALIV store to make payments or dial 611.
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