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Service Updates

Service Updates


We work hard to give our customers the best and most reliable service possible.
But if something does need to be fixed we will update you here and get it sorted as quickly as possible .

Check for any faults or maintenance in your area

This issue is open
Notification Of Channel Disruption
Saturday, February 24 2024 5:42 PM

We are currently experiencing heavy pixilation on channel 356 (BET Network) Our technicians are working diligently to restore services.

Affected Areas
REV TV
This issue is open
Notification of US Carrier Outage
Thursday, February 22 2024 10:44 AM

We wish to advise the public that AT&T, Verizon and T-Mobile may be experiencing cellular outages in the US. Customers may experience challenges making calls to these US providers during this time.

 

Affected Areas
Abaco, Andros, Carmichael Road, Eleuthera, Family Islands, Golden Gates, Grand Bahama, New Providence, Unison Road
This issue is open
Notification of outage in Coral Harbour.
Tuesday, February 20 2024 9:30 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of outage in HARBOUR RIDGE PI.
Tuesday, February 20 2024 9:28 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of outage – Christie Ave
Tuesday, February 20 2024 4:08 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of outage in Westridge.
Monday, February 19 2024 10:58 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of outage in Cable Beach.
Monday, February 19 2024 6:18 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – Golden Gates
Thursday, January 18 2024 1:39 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of outage in FROBISHER/BRUCE DR.
Friday, August 04 2023 8:24 AM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
Grand Bahama
This issue is open
Notification of Outage – Freeport
Tuesday, August 01 2023 4:02 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
Grand Bahama
This issue is open
Notification of Outage – Lincoln Park # 3
Tuesday, August 01 2023 3:59 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
Grand Bahama
This issue is open
Notification of Outage – Pastel Gardens
Tuesday, August 01 2023 3:58 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – Harold Road
Monday, July 31 2023 6:44 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – Keats Street Freeport
Sunday, July 30 2023 10:55 AM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
Grand Bahama
This issue is open
Notification of outage in WEMYSS BIGHT
Saturday, July 29 2023 6:46 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
Eleuthera
This issue is open
Notification of Outage – Garden Hills
Friday, July 28 2023 7:30 AM
We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.
Affected Areas
New Providence
This issue is open
Notification of Outage Marathon Estates
Thursday, July 27 2023 7:40 AM
We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.
Affected Areas
New Providence
This issue is open
Notification of Outage Dannottage Estate
Thursday, July 27 2023 7:39 AM
We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.
Affected Areas
New Providence
This issue is open
Notification of Outage Yamacraw Shore
Thursday, July 27 2023 7:37 AM
We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.
Affected Areas
New Providence
This issue is open
Notification of Outage – Wulff Rd & Mackey
Wednesday, July 26 2023 4:27 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in SANDY PORT RES
Tuesday, July 25 2023 11:36 AM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – Winton South
Wednesday, July 19 2023 12:53 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – Sea Breeze
Wednesday, July 19 2023 11:57 AM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Sports Channel Outages
Sunday, July 16 2023 9:33 AM

We are aware of the error message on your sports channels, the matter is being investigated at this time. We are working to get this resolved as quickly as possible.

We apologize for the inconvenience caused.

Affected Areas
Abaco, Eleuthera, Family Islands, Grand Bahama, New Providence
This issue is open
Notification of Outage – Golden Gates
Monday, July 10 2023 11:05 AM
We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.
Affected Areas
New Providence
This issue is open
Notification of Outage in ADELAIDE VILLAGE
Saturday, July 08 2023 6:26 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in FREEPORT
Saturday, July 08 2023 5:50 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in WINTON SOUTH
Friday, July 07 2023 8:29 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in BAHAMIA WEST
Friday, July 07 2023 5:41 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
Grand Bahama
This issue is open
Notification of Outage in SANDY PORT
Friday, July 07 2023 5:30 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – Gardens Hills
Friday, July 07 2023 11:40 AM
We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.
Affected Areas
New Providence
This issue is open
Notification of Outage – SAVANNAH SOUND
Thursday, July 06 2023 7:36 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
Eleuthera
This issue is open
Notification of Outage – BLUE HILL RD
Thursday, July 06 2023 7:34 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – Sunset Park
Wednesday, July 05 2023 7:24 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage Golden Gates
Tuesday, July 04 2023 5:05 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
TWYNAM AVE
Monday, July 03 2023 8:47 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – Hanna’s Corner
Monday, July 03 2023 7:07 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – Gleniston Gardens
Monday, July 03 2023 5:38 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – Pinewood Gardens
Monday, July 03 2023 2:39 PM
We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.
Affected Areas
New Providence
This issue is open
Notification of Outage -Solider Road
Tuesday, June 27 2023 12:15 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in Freeport, Grand Bahama
Tuesday, June 27 2023 7:43 AM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
Grand Bahama
This issue is open
Notification of Outage in South Ocean Area
Tuesday, June 27 2023 7:30 AM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
VILLAGE RD
Sunday, June 25 2023 3:05 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in AUGUSTA ST NORTH
Friday, June 23 2023 3:43 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in LADY SLIPPER SOLDIER ROAD
Thursday, June 22 2023 4:13 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in SEA BREEZE
Thursday, June 22 2023 4:08 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in CAVES HEIGHTS
Thursday, June 22 2023 3:25 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in NARROWS
Thursday, June 22 2023 12:12 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
Eleuthera
This issue is open
Notification of Outage in OAKES FIELD
Thursday, June 22 2023 12:10 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in TWIN LAKES
Thursday, June 22 2023 12:09 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in FREEPORT
Thursday, June 22 2023 12:07 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in FREEPORT
Thursday, June 22 2023 11:23 AM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in STAPLEDON GARDENS
Thursday, June 22 2023 10:22 AM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in PRINCE CHARLES
Thursday, June 22 2023 9:45 AM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage Caves Heights
Wednesday, June 21 2023 2:23 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – Rock Sound Eleuthera
Wednesday, June 21 2023 12:00 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
Eleuthera
This issue is open
Notification of Outage Round Sound
Wednesday, June 14 2023 9:27 AM
We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.
Affected Areas
Eleuthera
This issue is open
Notification of Outage Eastern Road
Wednesday, June 14 2023 7:36 AM
We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.
Affected Areas
New Providence
This issue is open
Notification of Outage in GOLDEN GATES I
Tuesday, June 13 2023 7:34 AM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore your services. Thank you for your Patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – San Souci
Sunday, June 04 2023 8:23 PM
We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.
Affected Areas
New Providence
This issue is open
SERVICE IMPACT SUMMARY – Grand Bahama
Sunday, June 04 2023 10:38 AM
We are aware of the disruption to the Internet & revoice services and apologize for any inconvenience caused. Our team is working diligently to restore the service.
Affected Areas
Grand Bahama
This issue is open
Notification of outage in 131-BRIGADOON ESTATES.
Thursday, June 01 2023 3:51 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of outage in CARMICHAEL ROAD
Thursday, June 01 2023 2:54 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage – REV Direct Satellite TV Services
Tuesday, May 09 2023 7:24 AM

We are aware of the disruption to the Rev Direct Satellite TV services. We apologize for any inconvenience caused. Our team is working diligently to restore the service.

Affected Areas
Family Islands
This issue is open
SERVICE IMPACT Advisory – DVR Recording Services
Tuesday, May 09 2023 7:20 AM

We are aware of the disruption to the DVR television services that is not allowing subscribers to record programs. We apologize for any inconvenience caused. Our team is working diligently to restore the service.

Affected Areas
Abaco, Eleuthera, Grand Bahama, New Providence
This issue is open
Notification of Outage on East Street
Sunday, April 30 2023 2:24 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of outage in Palmetto Point
Sunday, April 30 2023 1:56 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience

Affected Areas
Eleuthera
This issue is open
Notification of outage in Tarpum Bay.
Tuesday, April 25 2023 5:01 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience

Affected Areas
Eleuthera
This issue is open
Notification of Outage in BLUE HILL RD
Tuesday, April 25 2023 3:37 PM
We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience. – REV
Affected Areas
New Providence
This issue is open
Notification of Outage in Mount Pleasant and Templeton
Saturday, April 22 2023 2:35 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
Notification of Outage in Coral/Bahama Reef
Wednesday, April 12 2023 8:58 AM

We apologize as you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
Grand Bahama
This issue is open
Notification of Outage in CORDEAUX AVE
Tuesday, April 11 2023 1:52 PM

We apologize you may be experiencing a disruption to your REV services. Our team is working diligently to restore services. Thank you for your patience.

Affected Areas
New Providence
This issue is open
SERVICE OUTAGE NOTICE
Sunday, February 19 2023 10:35 AM

During the late hours, a third-party company working along Shirley Street damaged a primary fibre optic line which delivers services to this area. Unfortunately, this damage has resulted in interrupted REV TV, internet, and phone services to a number of business subscribers in the Shirley Street, Palmdale and Village Road areas.

Our crew is in place working diligently to repair the damages caused and reestablish services as quickly as possible. We understand the urgency of this matter and we will continue to update our subscribers in these areas throughout the day until all REV services are completely restored. Cable Bahamas wishes to apologize for the inconvenience caused to our subscribers and ensure our commitment to resolving this issue.

Please follow our Facebook page for live updates: facebook.com/GetRevdUp

Affected Areas
New Providence
This issue is open
Service Upgrade Advisory
Tuesday, September 27 2022 10:55 AM

Please be advised that REV will be conducting upgrades to its Broadband and Voice network between 2am – 6am on Thursday, September 29th  in Bimini Place and Pioneer’s Way.  During this period, you may observe disruption to your REVNet and REVTalk services. Every effort will be made to reduce this disruption.

If you’re experiencing any service issues outside of this scheduled maintenance period, please let us know. Simply WhatsApp 804-9160, Live Chat or DM us on Facebook.

Thank you for your patience and for choosing REV.

Affected Areas
Grand Bahama
This issue is open
Fiber Break – Eastern New Providence
Thursday, September 15 2022 7:00 AM

Please note that the following areas are all impacted by fiber damage.

 

Yamacraw Shore
St. Andrews Beach

 

Technicians are onsite working to restore services. We apologize for the inconvenience caused.

Affected Areas
New Providence
This issue is open
Channel Outages
Tuesday, June 07 2022 10:44 AM
Please be advised that we are currently experiencing channel outages affecting the below channels. Our technicians are working diligently to restore the channels as soon as possible. We apologize for the inconvenience caused.
HD/SD Feed:
HLN Ch. 400
CNN International Ch. 408
The Weather Channel Ch. 411
Affected Areas
Abaco, Eleuthera, Grand Bahama, New Providence

There are no open issues reported at this time. Please check back later for services updates in your area.

View recently resolved issues

There are no recently closed issues reported at this time. Please check back later for services updates in your area.

A lot of common solutions can be found on our support page and we are here to help if you need to get in touch.

Confused about something? Or just need to chat through your options? We’re right here.

Call us 242-300-2200
Effective January 31st, the REV Pay Center located at Solomon's Old Trail Rd will close permanently. You may visit any ALIV store to make payments or dial 611.
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