Service Updates
Service Updates
We work hard to give our customers the best and most reliable service possible.
But if something does need to be fixed we will update you here and get it sorted as quickly as possible .
Check for any faults or maintenance in your area
There are no open issues reported at this time. Please check back later for services updates in your area.
View recently resolved issuesPlease be advised that there was a fiber outage reported in the western area of New Providence at 2:59pm. Our technicians have been dispatched to assess fiber damages and begin restorations. At this time, there is no estimated time of restoration. We do apologize for any inconvenience caused.
Please see below all affected areas:
South Ocean
Coral Harbour/Adelaide Rd
Emerald Coast
Lou Adderley Estates
South Ocean Estates
Jubilee Garden
Dignity Gardens
Cowpen West
Venice Bay
Villa Del Rosa (Ponde Rosa)
Gladstone Road/Carmichael Road
Gladstone Road South/McKinney Drive
Gladstone Road North
Carmichael Road/Unison Road
Carmichael Road/Bacardi
Carmichael Road West
Coral Harbour/Lake Blvd/Captain Road
Coral Harbour/Centre Drive
Coral Harbour/Adelaide Road
Coral Harbour
Coral Harbour/ Bans Road
Coral Harbour Road
Adelaide Village
South Ocean
Mount Pleasant
Coral Breeze
Serenity
Fire Trail and Bellot Road
Lyford Cay
Templeton
Affected Areas
Updates
Please be advised that restoration efforts have begun. Impacted services should be fully restored by 2am barring any unforseen circumstances.
The following areas have been restored:
South Ocean
Coral Harbour/Adelaide Rd
Adelaide Village
South Ocean
Mount Pleasant
Serenity
Lyford Cay
Templeton
Restoration efforts are still ongoing to fully restore all affected areas.
The following areas have been restored:
South Ocean
Coral Harbour/Adelaide Rd
Emerald Coast
Lou Adderley Estates
South Ocean Estates
Jubilee Garden
Dignity Gardens
Cowpen West
Venice Bay
Gladstone Road/Carmichael Road
Gladstone Road South/McKinney Drive
Gladstone Road North
Carmichael Road/Unison Road
Carmichael Road West
Coral Harbour/Lake Blvd/Captain Road
Coral Harbour/Centre Drive
Coral Harbour/Adelaide Road
Coral Harbour
Coral Harbour/ Bans Road
Coral Harbour Road
Adelaide Village
South Ocean
Mount Pleasant
Coral Breeze
Serenity
Fire Trail and Bellot Road
Lyford Cay
Templeton
Restoration efforts are still ongoing to fully restore affected services in the areas of Villa Del Rosa (Ponde Rosa) and Carmichael Road/Bacardi.
The areas of Villa Del Rosa (Ponde Rosa) and Carmichael Road/Bacardi have now been restored.
All affected areas have now been fully restored.
We do apologize for any inconvenience caused.
There are no recently closed issues reported at this time. Please check back later for services updates in your area.
A lot of common solutions can be found on our support page and we are here to help if you need to get in touch.